Frequently Asked Questions
Please call us on 056 892 8432 for any enquiries regarding insurance matters.
Yes. Usually a three months warranty is given but only on the specific repair that has been carried out. Occasionally, the term may be shorter or longer depending on the parts used. For example; A replacement new TV tube comes with a one year warranty.
Not if you are local to Melbourne, Mornington Peninsula and Geelong. However we do recommend you call us first and discuss your repair with us, this would make sure that the TV is cost effective to fix prior to us coming out.
This depends on the fault. If we can, we like to turn around jobs under 24 hours. Common parts, not in stock, means a few days delay. Occasionally, parts have to be obtained which are ‘out of stock’ with our suppliers / manufacturers, in which case we will keep you informed of the likely repair date.
Yes. Please read the instructions for your piece of equipment. Check all the connections. Usually there is a troubleshooting page. If the fault turns out just to be a loose plug, then unfortunately, there will still be a charge.
Easiest thing to do is to phone us and explain the problem. Please have the Make & Model of the unit you have a fault with. This will give us a chance to look it up on our database and hopefully, we will be able to give you an idea of the cost of repair. If not, we will have to look at the unit and phone you back with a diagnosis and price.
Leading brands can be repaired but some lower brand TV’s are not. We recommend you call us first to discuss your options.